Come and see us in person to undertake research on our site. To prepare for your visit and learn about our Covid-secure measures please see here 

Open Garden event Saturday 25 June

Come and see the beautiful Heritage Hub Community Garden as we support a local Open Gardens initiative for Kingsholm.  Garden open 11am-4pm, with refreshments available and an online display of some Right Royal Gloucestershire documents.  Just turn up, no need to book


Volunteer @ the Heritage Hub

Discover our current volunteering opportunities and how you can benefit from volunteering at the Gloucestershire Heritage Hub

How do I contact the Heritage Hub saying I want to volunteer?

Please complete the online application form which you can download here and send it to archives@gloucestershire.gov.uk or complete it online and click “submit”

Will I be allocated a specific role?

Yes – we recruit with specific roles in mind. There are written Volunteer Role Descriptions for each role. The ones that are a priority (that we want to recruit to especially) will appear on our website.

Will I have to supply references?

Yes, you will be asked to give the names and contact details of 2 referees on your application form. These should not be relatives.

Will I be interviewed for the volunteer role?

Yes, although this will be very informal and more like a chat about what we want from you, and what you can expect from us.

Will I receive expenses?

Yes, all reasonable travel costs will be reimbursed. You will be shown how to complete an expenses claim form.

Is there a lower or upper age limit for volunteers?

We would not normally take someone under the age of 16, and there is no upper age limit!

Do I have to wear a uniform?

No, but we would expect your dress and appearance to be clean and tidy, and appropriate to the task (smart casual).

Would I be working with other volunteers?

Not necessarily, although you would certainly meet others and, of course, staff, and customers in some cases, depending on the role you undertake.

Will I have a named supervisor?

Yes, a member of the Heritage Hub team. Occasionally, we may use other volunteers to support and guide you.

What happens if things go wrong?

We will work with you to put things right. It may mean there is a training need on your part, or that you are not suitable for the role to which you have been allocated. All volunteer roles are initially for up to 3 months, and can be extended thereafter. On rare occasions this agreement may be terminated by us after (or before) 3 months, depending on circumstances. The Heritage Hub reserves the right to terminate a volunteer agreement without notice.

Will I get any training?

There will be opportunities for you to attend some in-house training courses. These will be free to you.

Will volunteering lead to a paid job at the Heritage Hub?

This is unlikely, but it’s a great way to build up a CV and develop skills for work. If you’re older it’s a great way to keep active. And for those people who want to go on to train as archivists it offers valuable hands-on experience.

How often will I be expected to volunteer?

This is entirely up to you, and by negotiation with us. Some volunteers come in every week, others just a few times a year. A lot will depend on the task you are doing (e.g. is there a deadline?) and your own capacity. Some volunteers can do their work for us remotely.

What if I need support in order to volunteer?

We would discuss your needs with you and agree a way forward. In certain circumstances, for example, we can arrange mentoring for a volunteer. We’re committed to removing the barriers to volunteering that you may face. But this commitment has to be in line with the needs of the service and any issues to do with our capacity to support you adequately.

Could you briefly sum up your values around volunteers?

We want you to thrive as a volunteer, as much as we want the Heritage Hub to thrive and grow with your help. We believe the relationship between the two is key; we value the contribution that volunteers make.

Page updated: 17/06/2022 Page updated by: Ally McConnell

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