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Our location and opening hours

You can visit Gloucestershire Family History Society @ the Hub.

You can visit Gloucestershire Archives @ the Hub.

You can visit the Community Garden @ the Hub

Gloucestershire Family History Society is open Monday - Friday 10.15-12.30 and 13.30-16.00.

Gloucestershire Archives is open from 9am-4:30pm, Tuesday-Friday. A themed event is held on-site, on the first Saturday of each month.  See our events section for details.   

The Heritage Hub is closed on bank holidays.

 

Contact details:

Gloucestershire Heritage Hub (for Gloucestershire Archives and general enquiries): 01452 425295

Gloucestershire Family History Society: 01452 524344

 

Parking

We have a car park on site, which costs £4.00 per day for researchers to use. You can buy a token from reception after you park.

 

Access statement v.1.1 October 2020

Gloucestershire Archives at the Heritage Hub is a welcoming and inclusive space for all, including disabled people, and older people with dementia or sensory impairments. When we planned the Heritage Hub we sought advice on access issues, and we have included the following in our design:

  • A lift from the entrance foyer to Reception
  • Level access to all areas, with auto-doors
  • Two wheelchair accessible toilets
  • A mixture of soft and hard seating in the coffee lounge and entrance foyer
  • An extra large screen for training, presentations and events for those with impaired vision (in the Frith Room and in the Dunrossil Centre)
  • Hearing loops for those who are hard of hearing
  • Clearly defined spaces, using lighting and colour, to help people with dementia navigate the building
  • Acoustic chairs in the reception area for those who may be hard of hearing
  • Blue Badge parking (3 spaces available – first come, first served)

Staff are trained in how to help if you require additional support to access our resources – please just ask if you need some assistance.

Guide dogs and other assistance dogs are always welcome.

Some staff have received training in dementia awareness.

We welcome mothers and babies; baby changing facilities are available in the Dunrossil Centre and a private space can be made available, on request, if a mother needs to breastfeed her baby.

Please tell us if you think we can make any improvements to our access; email us at archives@gloucestershire.gov.uk