We are closed

Due to Government restrictions Gloucestershire Archives and the Heritage Hub are closed to visitors until further notice. We will be contacting all pre-booked archives researchers and volunteers to rearrange new bookings in due course.

Whilst we are closed you may like to explore our lockdown resources and activities pages

The Know Your Place website

The Know Your Place website will be down for essential maintenance on Saturday 16th January between 9am and 5pm.

Maintenance affecting online systems, forms, and payments

For urgent highways problems call 08000 514 514
We will be working on systems which will affect online forms and payments between 10pm on Saturday 17 January and 6am Sunday 18 January 2021.
Forms may be visible, but data may not be submitted, and payments may not be processed so use the "online forms" links on this page with caution. The form may open but not take payments or your data may be lost.
Calls to the Library Helpline 01452 426973 number may also be disrupted. Books can be renewed via the Library App or online at www.gloucestershire.gov.uk/libraries/myaccount.

Hub location

You can visit Gloucestershire Family History Society @ the Hub.

You can visit Gloucestershire Archives @ the Hub.

Gloucestershire Family History Society is open from 10am-4pm, Monday-Friday.

Gloucestershire Archives is open from 9am-4:30pm, Tuesday-Friday and from 9am-4:30pm on the first Saturday of each month.

The Heritage Hub is closed on bank holidays.  For 2020 these are April 10th and 13th, May 8th and 25th, August 31st, and December 25th and 28th.

Contact details:

Gloucestershire Heritage Hub (for Gloucestershire Archives and general enquiries): 01452 425295

Gloucestershire Family History Society: 01452 524344

 

Parking

We have a car park on site, which costs £3 per day to researchers to use. You can buy a token from reception after you park.

 

Access statement v.1.1 October 2020

Gloucestershire Archives at the Heritage Hub is a welcoming and inclusive space for all, including disabled people, and older people with dementia or sensory impairments. When we planned the Heritage Hub we sought advice on access issues, and we have included the following in our design:

  • A lift from the entrance foyer to Reception
  • Level access to all areas, with auto-doors
  • Two wheelchair accessible toilets
  • A mixture of soft and hard seating in the coffee lounge and entrance foyer
  • An extra large screen for training, presentations and events for those with impaired vision (in the Frith Room and in the Dunrossil Centre)
  • Hearing loops for those who are hard of hearing
  • Clearly defined spaces, using lighting and colour, to help people with dementia navigate the building
  • Acoustic chairs in the reception area for those who may be hard of hearing
  • Blue Badge parking (3 spaces available – first come, first served, or can be pre-booked)

Staff are trained in how to help if you require additional support to access our resources – please just ask if you need some assistance.

Guide dogs and other assistance dogs are always welcome.

Some staff have received training in dementia awareness.

We welcome mothers and babies; baby changing facilities are available in the Dunrossil Centre and a private space can be made available, on request, if a mother needs to breastfeed her baby.

Please tell us if you think we can make any improvements to our access; email us at archives@gloucestershire.gov.uk

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